“So, you will require a cleaning once every two weeks, including the living room, dining room, kitchen, stairs, hallway and bathroom, correct?” “Yes”, he said, “that is what I would prefer.” “And my rate is OK with you?”, she asked. “Yes, but I would expect to pay more for the first cleaning because of the extra work involved”, he said. “I didn’t ask for that.” “I know, but it seemed fair to me.” She pondered this for a while. Waves of emotion seemed to capture her, and she seemed to be about to speak several times. Eventually, she did speak. “That is generous and speaks well of you”, she said, “but no such additional payment is required. I quote my rates on the back of my experience, and I get significant satisfaction from my work.” He smiled. It seemed that it was his turn to ponder. After a long moment, he said, “That interests me. What would you say is the source of your satisfaction? What is it about this work that you find satisfying?” She loo...